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Direct MessagesDate/Time: Sat, 18 May 2024 23:42:09 +0000
Post From: Connection Issue
| [2018-11-06 19:18:35] |
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Based upon what we see in the Message Log it does not make sense that you would see a successful connection indicated by the green Status window and then a disconnection. First thing we want you to do is to update to the current version: Software Download: Fast Update This will not solve the connection issue. But we still want you to have that version and then we can contact you. Set your current telephone number here and let us know when done: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |