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Date/Time: Sat, 18 May 2024 06:49:05 +0000



Post From: Intraday Chart Data Disappearing?

[2018-10-31 18:32:52]
Sierra Chart Engineering - Posts: 104368
Whatever the cause is, you will find the answer here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data

If you have re-downloaded the data fully as you have said, then the only other reason would be the Session Times filtering out the data. But that does not look as though it is the cause.

If you need more help, follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-31 18:35:25