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Date/Time: Tue, 07 May 2024 19:03:50 +0000



Post From: Sierra does not close positions that are closed in TWS

[2018-10-30 16:38:23]
Sierra Chart Engineering - Posts: 104368
Really this is very sad. It is absolutely ludicrous Interactive Brokers cannot get this right. This is a complete joke. If you see the same position in Trade >> Trade Orders and Positions >> Positions, then tell Interactive Brokers about this and do not accept any crap from them blaming this on us. That is total complete garbage. Garbage to the absolute maximum. Interactive Brokers are incompetent in this regard. And we make no apologies here whatsoever.

We are totally sick and tired to the maximum of problems like this with Interactive Brokers. This is nothing but an absolute joke. An absolute joke to the maximum.

And we are not going to tolerate from them putting this problem on us. That is completely utterly ridiculous. Ridiculous to the maximum.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-30 16:55:16