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Date/Time: Sat, 11 May 2024 21:17:38 +0000



Post From: 2FA with CTS low-cost connection model

[2018-10-25 19:12:04]
Sierra Chart Engineering - Posts: 104368
We need to ask CTS about this. Someone else reported this as well.

When using the CTS DTC connection, stay connected for at least 20 minutes and check the Trade >> Trade Service Log for any error messages related to authentication. When you see one, post it here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing