Support Board
Date/Time: Fri, 31 Oct 2025 06:08:32 +0000
Post From: 2FA with CTS low-cost connection model
| [2018-10-25 19:12:04] |
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We need to ask CTS about this. Someone else reported this as well. When using the CTS DTC connection, stay connected for at least 20 minutes and check the Trade >> Trade Service Log for any error messages related to authentication. When you see one, post it here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |