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Date/Time: Fri, 17 May 2024 20:09:36 +0000



Post From: Glitches still on SC with Gain/OEC unplaced orders filled

[2018-10-23 20:49:51]
User491640 - Posts: 3
Today after uploading the pre-release & looking like it fixed everything I found out the hard way by putting in 20 Contracts that all the problems with putting in trades is not fixed with Gain/OEC.

When I flattened my positions which should have canceled my targets for those positions of stop/stop & target limit for those contracts, some how SC changed the stop/stop & target limit to working orders of buy stops/markets & sell stop/market which I did not notice until my audible fills told me I was filled when I stepped away from my computer.

Therefore I was put in 20 contracts for a buy stop/market that I never placed & still had 20 contracts set as working orders.

I was in shock & immediately canceled causing me to loose part of what I had gained.

It was so crazy that it filled 7 buys & 13 sells & still had 20 working orders that were placed by this glitch.

Had to call trade desk & have them get me out of all working orders that were put in by this unfixed glitch!

Gain showed me proof that the working orders were placed from SC.

They also said that they notified SC 1 week before changing their symbols to include the 2 digit year prior to the change.

Unable to trade at all now using SC! So frustrated. Also after Gain/OEC updated their system to 2 digit I lost my targets that were placed on the contracts that were filled making me have to manually get out of those trades. Please advise.
Date Time Of Last Edit: 2018-10-23 21:39:12