Support Board

Date/Time: Thu, 09 May 2024 01:58:43 +0000

Post From: SC not displaying live data (Gain Capital), even though it was working Friday

[2018-10-21 22:57:09] Link To Thread - Link To Post [Go To First Post]
jackbravo - Posts: 65
I have live data on my broker's platform (Stage 5) but the data is not updating on Sierra. Everything was working fine on Friday evening. No changes to my account, so I'm not sure what's going on. When I first loaded Sierra, it gave me a FIX error: Symbol unknown. But I reloaded and verified it's the correct symbols on the indices, that are rolled over. Also, like I mentioned everything was working last trading day. Thanks for any help.