Support Board

Date/Time: Thu, 02 May 2024 23:50:34 +0000

Post From: Timeout error. There was no response.

[2018-10-19 16:40:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Even though the installation was fine, there still is a clear indication there is a network connectivity issue on your side. One difference between the installation and logging into Sierra Chart is the login does use TLS but even for installing Sierra Chart, there is a request for the version number which we can see uses TLS so not totally sure. But still the timeout error is a very clear indication of a network connectivity issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing