Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 04:37:29 +0000



Post From: Cannot connect to Gain Capital feed...

[2018-10-18 17:11:40]
User866517 - Posts: 4
I can login but I don't get access to the datafeed that Gain Capital provides me. The DF keeps trying to connect.
I discussed several times this issue with my broker Cannon Trading (John Thorpe is my broker) we check the data is active and I"m paying for it. We check the DTS and everything seems to be ok there. The pc runs on a windows 7 and has 8 gig of memory, I do not use the 64bit icon to login and there is no firewall on the pc as well.
Please advise.
Attached pics with the relevant screens.
Thanks.
Date Time Of Last Edit: 2018-10-18 17:54:44
Private File
Private File