Support Board

Date/Time: Sat, 18 May 2024 18:47:25 +0000

Post From: SC data feed issue

[2018-10-17 20:36:49] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay do not use the low bandwidth option at this time. We might be overlooking the obvious. We want you to clear the Message Log following these instructions: Message Log: Clearing the Message Log And then when you notice that the data feed stops, open the Message log with Window >> Message Log and see if you notice any new messages added indicating a reconnection to the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing