Support Board

Date/Time: Mon, 07 Jul 2025 10:50:20 +0000

Post From: SC connection to interactive brokers broken

[2018-10-17 17:18:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you indeed have followed all of the items in that section, then we do not know what the problem is. That is very thorough and very detailed. There simply is no other information we can provide which would help. Once again the instructions are at step 26 here: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue Interactive Brokers \| Connecting to 127.0.0.1:7497 \| 2018-10-16 09:15:04 Socket (1) \| Creating socket. \| 2018-10-16 09:15:04 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2018-10-16 09:15:04 Socket (1) \| Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2018-10-16 09:15:05 * What this clearly shows is that the connection is being made to Trader Workstation but then either a firewall is blocking the connection or Trader Workstation is not actually listening on port 7497. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing