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Date/Time: Mon, 29 Apr 2024 22:18:06 +0000



Post From: SC connection to interactive brokers broken

[2018-10-16 14:15:54]
User257964 - Posts: 6
Hi, suddenly despite no change in setup of SC or TWS, SC fails to login in IB. Please advise.

Thanks, Tomas

Software version: 1820 64-bit | 2018-10-16 09:14:54
Usage end date: 2019-03-20 | 2018-10-16 09:14:54
Enabled for: Advanced Features. | 2018-10-16 09:14:54
Enabled for: Advanced Features 2. | 2018-10-16 09:14:54
Enabled for: Sierra Chart Historical Data Service. | 2018-10-16 09:14:54
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2018-10-16 09:14:54
Enabled for: INDEXES_DATA_BARCHART | 2018-10-16 09:14:54
Enabled for: CME with Market Depth for nonprofessional Trading accounts | 2018-10-16 09:14:54
Received 1 data feed usernames. | 2018-10-16 09:14:54
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-16 09:14:54
Current selected Data/Trading service: Interactive Brokers | 2018-10-16 09:14:54
Chart Update Interval: 500 | 2018-10-16 09:14:54
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-10-16 09:14:54
2018-10-16 16:14:54 Local computer time | 2018-10-16 09:14:54
2018-10-16 14:14:54 Local computer time in UTC | 2018-10-16 09:14:54
2018-10-16 09:14:54 Local computer time in SC Time Zone | 2018-10-16 09:14:54
2018-10-16 14:11:51 Server time in UTC | 2018-10-16 09:14:54
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-10-16 09:14:54
Program path: C:\SierraChart\ | 2018-10-16 09:14:54
Data Files path: C:\SierraChart\Data\ | 2018-10-16 09:14:54
OS Version Number: 10.0 | 2018-10-16 09:14:54
Locale Setting: C | 2018-10-16 09:14:54


Interactive Brokers | Connecting to 127.0.0.1:7497 | 2018-10-16 09:15:00
Starting TWS auto-login thread. | 2018-10-16 09:15:00
Socket (1) | Creating socket. | 2018-10-16 09:15:00
Socket (1) | Connecting to IP: 127.0.0.1. | 2018-10-16 09:15:00
TWS auto-login thread ending. | 2018-10-16 09:15:00
Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-10-16 09:15:01 *
Socket (1) | Signaling to core to close socket | 2018-10-16 09:15:01
Interactive Brokers | Failed to connect to the data and trade server. | 2018-10-16 09:15:01 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2018-10-16 09:15:01 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-16 09:15:01
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 09:15:01
Socket (1) | Closed. | 2018-10-16 09:15:01
Interactive Brokers | Disconnected. | 2018-10-16 09:15:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 09:15:01
Starting TWS auto-login thread. | 2018-10-16 09:15:04
TWS auto-login thread ending. | 2018-10-16 09:15:04

Interactive Brokers | Connecting to 127.0.0.1:7497 | 2018-10-16 09:15:04
Socket (1) | Creating socket. | 2018-10-16 09:15:04
Socket (1) | Connecting to IP: 127.0.0.1. | 2018-10-16 09:15:04
Socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-10-16 09:15:05 *
Socket (1) | Signaling to core to close socket | 2018-10-16 09:15:05
Interactive Brokers | Failed to connect to the data and trade server. | 2018-10-16 09:15:05 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2018-10-16 09:15:05 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-16 09:15:05
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 09:15:05
Socket (1) | Closed. | 2018-10-16 09:15:05
Interactive Brokers | Disconnected. | 2018-10-16 09:15:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 09:15:05
File >> Disconnect selected. | 2018-10-16 09:15:06
Interactive Brokers | Disconnected. | 2018-10-16 09:15:06