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Date/Time: Tue, 30 Apr 2024 15:05:13 +0000



Post From: Rithmic Feed

[2018-10-12 16:42:27]
Sierra Chart Engineering - Posts: 104368
This is not something we can solve from our side and from what we see Rithmic has totally the ability to solve this. We do not accept any transfer of the problem on to us from Rithmic. That makes no technical sense.

Refer to this explanation here:
https://www.sierrachart.com/SupportBoard.php?PostID=149895#P149895

We will be updating it with more details later. We will also contact Rithmic once we highlight the minor differences between the two sets of connection parameters.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing