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Date/Time: Fri, 29 Mar 2024 15:37:22 +0000



Post From: Available: More Market Depth Levels for CME Futures with SC Exchange Data Feed!

[2018-10-11 17:50:55]
Sierra Chart Engineering - Posts: 104368
Due to a report of lagging data by one user, which is still unconfirmed by us, we disabled the additional levels on one of our servers for the CME channels. We just do not want to take any chances until we determine what the origin of that issue was.

Just give us a few more days to restore it, if we do not see an issue like this.

For now reconnect to the data feed to get to the other server:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-11 17:51:26