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Date/Time: Wed, 08 May 2024 23:16:32 +0000



Post From: Connection issues

[2018-10-11 00:29:48]
Sierra Chart Engineering - Posts: 104368

These messages were also found in the notes when I reinstall sierra charts. Is this possibly the problem?
No, this is not related. At least we do not think so.

We could do a remote assistance session with you and see if we can determine the reason for the problem but that might not be possible either because the connection for our remote assistance software might get blocked.


Set your current telephone number here and let us know when that is done:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing