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Direct MessagesDate/Time: Mon, 29 Apr 2024 15:01:38 +0000
Post From: SC Exchange Data feed Issue
| [2018-10-10 00:27:12] |
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We disabled the market by order functionality on one of our servers for the ES and NQ. You will know you are connected to the server because you will only see 10 levels of depth. So let us know if you notice the problem over the next few days and we will also be monitoring this as well. If you see more levels of depth and you have the problem just reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers and see if the problem goes away. There are three potential causes. It could be at the market data feed processing level. It could be at the real-time serving level. Or it could be completely external and not an issue on our side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |