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Date/Time: Sun, 05 May 2024 08:51:08 +0000



Post From: Constant disconnect/connect attempts, on bitmex, wrong data feed requests

[2018-10-06 22:53:20]
Sierra Chart Engineering - Posts: 104368
Your analysis of the problem is not correct. This is the source of the issue:

BitMEX Trading Direct | HTTP response not complete. Request timed out. | 2018-10-06 09:53:42
Connection to the external service has been lost. | 2018-10-06 09:53:42

There is an HTTP request which was made which there was no response to from BitMex. We cannot control this. The only thing we can do is add logging as to what particular request failed. And when there is a failure with trading, the only thing Sierra Chart can do is reconnect to ensure that the trading state is always up-to-date.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing