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Date/Time: Thu, 09 May 2024 21:14:12 +0000



Post From: TD Ameritrade

[2018-09-24 20:01:32]
Sierra Chart Engineering - Posts: 104368
This is all we know:

TD Ameritrade | Connecting. | 2018-09-24 10:09:49
TD Ameritrade | Logging in. (Step 1 of 3) | 2018-09-24 10:09:49
HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.0. | 2018-09-24 10:09:49
HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2018-09-24 10:09:49
TD Ameritrade | Login Error: Login Failed | 2018-09-24 10:09:50
TD Ameritrade | Login failed. | 2018-09-24 10:09:50

We do not control these connections. TD Ameritrade has to explain why there is a problem. You just need to follow through the step-by-step instructions here:
https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions

Maybe you have a wrong username or password.

There simply is not any further help we can provide . This is out of our control.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-24 20:02:10