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Date/Time: Sun, 12 May 2024 00:45:54 +0000



Post From: Issue with Proxy - Sierra logs in, but can't connect to BitMEX

[2018-09-24 18:51:23]
Sierra Chart Engineering - Posts: 104368
First thing is we need to be 100% certain that you can log into Sierra Chart without a problem. The way for us to confirm that is for you to perform a Forced Login procedure:
Sierra Chart - Software Login Instructions: Forced Login

HTTPS web-proxy.sdc.hpecorp.net:8080 (4) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number | 2018-09-24 10:50:08
In general this does relate to the TLS version being used. Maybe you could try connecting to BitMex through a publicly available proxy server, from an unrestricted location, and find out if you have the same problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing