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Direct MessagesDate/Time: Fri, 03 May 2024 05:04:54 +0000
Post From: Duplicate orders created with a single click when using IB
| [2018-09-24 18:44:26] |
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First thing we need you to do is to follow through the instructions here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis We need to know the Internal Order ID of one of these orders and we will see what the source is of the second order. There is no need to pay anything extra for this. But if you follow the instructions here you can determine the source of that second order: https://www.sierrachart.com/index.php?page=doc/TradeActivityLogAnalysis.php#OriginOfNon-SimulatedOrder Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |