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Date/Time: Thu, 02 May 2024 19:00:05 +0000



Post From: protocol mismatch

[2018-09-19 19:02:34]
Sierra Chart Engineering - Posts: 104368
Okay we just have to be very clear about updating. When a user contacts us for help, we need to be very clear about what needs to be done to resolve the issue. We make no apologies about this .

If you need to move to CQG, then please do that. This does not matter to us. What matters to us, is providing quality software that works well , is high-performance, and has the features that people need. The Compact Tool Values Window is greatly enhanced compared to what exists before and we are quite happy with it. We do not have anyone at this much later point in time raising any issue with it. There are enhancements with it that you may not even be aware of.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing