Support Board

Date/Time: Sun, 05 May 2024 23:06:18 +0000

Post From: Backtest Problems

[2018-09-17 07:17:51] Link To Thread - Link To Post [Go To First Post]
User556932 - Posts: 31
Thanks for your invitation to post an image of the chart. Before doing so, I would like to acknowledge a previous response from SC Support that guided me to a document stating words to the effect that Support is not in the business of de-bugging auto-trading spreadsheets. This is not at all my expectation. I understand SC is a high quality product that will take me time and considerable effort to learn to use effectively. Further, I do not want to waste your time. To that end, I will refrain from posting a chart image until I have resolved 2 issues. Specifically, a) I am using SC on a MacBook Air via Parallels. I have noticed my PC has only 4GB RAM. Upon investigation I have learnt 8GB minimum is recommended to run Windows10 via Parallels i.e. I need a new PC. In context of the above - might the low RAM be contributing to my problem? - please direct me to the documentation to install SC onto my new computer. b) when I have installed, I will try to set up spreadsheet again, and revert to SC Support only if I encounter the same issue. Thanks in advance. Richard