Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 15:40:57 +0000



Post From: Message Logs

[2018-09-13 04:24:45]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

HTTPS connection to ameritrade02.streamer.com:443 (9475) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-09-11 23:16:20 *

We cannot help with TD Ameritrade connection problems. If you are not trading with TD Ameritrade, then for the most stable connection for US Equities data, use the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

And instead set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services, instead of TD Ameritrade. Do not use Ameritrade in this case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-13 04:25:46