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Date/Time: Sat, 04 May 2024 00:12:17 +0000



Post From: Orders and Positions Window data

[2018-09-12 13:49:26]
User568539 - Posts: 18
Hi. I am running SC Version 1803. After I placed a live order earlier today, and then closed out of the live order, all the trade information appeared normally in the "Orders and Positions" Window. However, after approximately twelve minutes, all the trade information disappeared. When I closed Sierra Chart, and restarted it, the information reappeared as normal in the "Orders and Positions" Window, but, again, after approximately twelve minutes, it again disappeared. I tried again after first reverting back to earlier Sierra Chart versions... 1802, 1798, 1793... and the same problem happened. Is there a way to remedy this so that the trade information does not disappear? Thank you. Richard Cardenas