Support Board
Date/Time: Tue, 04 Nov 2025 12:40:19 +0000
Post From: Gain Data Connection Issue
| [2018-09-05 00:46:59] |
| porcupine - Posts: 41 |
|
I'm able to connect to my live gain account and get a real-time data feed but the historical data download fails. The relevant log message is "Error downloading historical intraday data..." and I have sent my logs to support separately. I have gone through the Solving Connection Problems here: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php but none are applicable. I have verified that Sierra Chart is enabled for my Gain account. I've also tried Global Settings > Symbol Settings > Update From Server, followed by disconnect and reconnect. I've tried everything I can think of and searched the message board and can't find a solution. Any help would be much appreciated. |