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Date/Time: Sun, 19 May 2024 04:12:00 +0000



Post From: Cannot connect to CTS T4 FIX

[2018-09-04 18:23:01]
Sierra Chart Engineering - Posts: 104368
Thinking about this, it is going to most efficient if you contact CTS directly:
http://www.ctsfutures.com/

Let them know you are getting this message:

CTS FIX: Received a Logout message. Text = Undetermined | 2018-09-04 16:35:26

Provide them these details along with your CTS username:
CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-09-04 16:35:26
CTS T4 FIX | Firm: AMP | 2018-09-04 16:35:26

In general this is a matter between you, CTS and your broker. It would be rare that we would need to be involved in a connection issue like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-04 20:24:49