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Date/Time: Sat, 18 May 2024 15:40:53 +0000



Post From: Ask/Bid difference

[2018-08-31 00:57:24]
Sierra Chart Engineering - Posts: 104368
If there is any problem with the data for GGCZ8, then do provide the Message Log. No there is no sensitive information there.

Here are the specific instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing