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Date/Time: Sat, 18 May 2024 12:27:35 +0000



Post From: Disappearing spreadsheet data and exception errors with v1786, also DOM issue

[2018-08-30 01:11:02]
Sierra Chart Engineering - Posts: 104368
And you noticed this on version 1794? Did you confirm that was the actual version on the title bar at the time? We see you are not using this version now.

And we cannot reproduce the issue using the files provided which does not confirm there is not an issue. It just means that it is difficult for us to determine what the issue is. But we need to really know whether you were genuinely on version 1794 with certainty when the problem still occurred.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-30 01:11:39