Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 05:13:29 +0000



Post From: BTCUSD-Bitfinex Issue

[2018-08-29 08:31:07]
User952186 - Posts: 58
Thanks.

Now It is just the black blank screen when I select the daily and intraday BTCUSD charts respectively. I normally see "data download" warning text box in the middle of the screen but now nothing happens.

Software version: 1785 32-bit | 2018-08-29 11:28:27
Usage end date: 2018-09-28 | 2018-08-29 11:28:27
Enabled for: Advanced Features. | 2018-08-29 11:28:27
Enabled for: Advanced Features 2. | 2018-08-29 11:28:27
Enabled for: Sierra Chart Historical Data Service. | 2018-08-29 11:28:27
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-08-29 11:28:27
Current selected Data/Trading service: SC Data - All Services | 2018-08-29 11:28:27
Chart Update Interval: 500 | 2018-08-29 11:28:27
Time Zone: +03:00:00 (AST+03) | 2018-08-29 11:28:27
2018-08-29 11:28:27 Local computer time | 2018-08-29 11:28:27
2018-08-29 08:28:27 Local computer time in UTC | 2018-08-29 11:28:27
2018-08-29 11:28:27 Local computer time in SC Time Zone | 2018-08-29 11:28:27
2018-08-28 06:57:06 Server time in UTC | 2018-08-29 11:28:27
Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-08-29 11:28:27
Program path: C:\SierraChart\ | 2018-08-29 11:28:27
Data Files path: C:\SierraChart\Data\ | 2018-08-29 11:28:27
OS Version Number: 10.0 | 2018-08-29 11:28:27
Locale Setting: C | 2018-08-29 11:28:27

BTCUSD-BITFINEX Daily #2 | Reloading chart. | 2018-08-29 11:28:35
BTCUSD-BITFINEX Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-08-29 11:28:35
BTCUSD-BITFINEX 360 Min #2 | Reloading chart. | 2018-08-29 11:28:36
BTCUSD-BITFINEX 360 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.scid | 2018-08-29 11:28:36