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Date/Time: Sat, 18 May 2024 18:04:51 +0000



Post From: Can you help? Signed up for charting, data, connect to live account.

[2018-08-28 05:13:19]
Sierra Chart Engineering - Posts: 104368
The first step is for you to update to "Prerelease" 1794. Here are instructions:
Software Download: Fast Update


After the update, you will need to set Global Settings >> Data/Trade Service Settings >> Service to: CTS Trading-DTC.

And then set the Firm to "Cunningham Commodities".

The external service login details look fine to us. Both of them can remain. We are checking the server now to see if there was a successful login using the one for Cunningham.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-28 05:13:38