Support Board
Date/Time: Fri, 16 May 2025 21:08:48 +0000
Post From: Disappearing spreadsheet data and exception errors with v1786, also DOM issue
| [2018-08-25 23:04:47] |
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We have not yet determined the problem of the issues reported in this thread. This is still marked as a follow-up and we are waiting for more information. In response to post #12, provide the Chartbook containing chart #5 and also provide the Spreadsheet file and we will test it. If we can reproduce the issue, we will resolve it. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile The sooner we receive the files, the sooner we can resolve the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-25 23:05:14
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