Support Board

Date/Time: Mon, 20 May 2024 16:21:39 +0000

Post From: wrong user name

[2018-08-17 11:25:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In the case of CTS these are the relevant messages: CTS FIX: Received a Logout message. Text = Login failed: most likely incorrect user and password combination \| 2018-08-17 07:59:50 CTS T4 FIX \| Check the Username, Password, Firm, Live/Simulation Server settings in 'File >> Data/Trade Service Settings'. \| 2018-08-17 07:59:50 * CTS T4 FIX \| One or more of them is not set correctly or your settings are not properly set on the CTS T4 system in which case contact your clearing firm. \| 2018-08-17 07:59:50 * Refer to step 16 here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing