Support Board
Date/Time: Fri, 16 May 2025 20:57:43 +0000
Post From: Disappearing spreadsheet data and exception errors with v1786, also DOM issue
| [2018-08-09 05:21:27] |
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I'm having a similar issue with my spreadsheet trading study. While I run a replay backtest I start getting a ton of exceptions in the log. Then all my studies were deleted from the spreadsheet. I have to restart with a new chartbook but now it happens everytime I run a backtest. The error is log is "exception occurred while calling study function". I'm in version 1785
We will need to do a remote assistance session with you to look into this to understand the underlying reason of why this is happening. It can be done in the late afternoon or evening. Let us know what day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |