Support Board
Date/Time: Thu, 15 May 2025 19:27:12 +0000
Post From: DOM Depth
| [2018-08-06 17:54:01] |
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This is highly unlikely to be resolved anytime soon , assuming we can do anything about it and we have absolutely no idea because we do not know what the underlying reason is. It is not a Sierra Chart issue. After doing the update to the latest Rithmic software and some testing we found out that the Rithmic software is incompatible with the current Sierra Chart project and we are unable to do any updates. This is one reason why we disfavor Rithmic. So put no reliance on this ever happening. For further information, Refer to item 2 here: Sierra Chart Does not Support External Service API Components: Reasons Client-Side API Components Are Not Supported Rithmic uses what is known as an in process API component. Longer term we don't see Sierra Chart supporting Rithmic. But this is not going to happen until more than one to two years from now. So no need to be concerned now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-06 18:07:34
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