Support Board

Date/Time: Thu, 23 May 2024 16:53:18 +0000

Post From: how to get started

[2018-08-02 00:02:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay we have now sent this to your broker: We have a user who wants to use Sierra Chart with their account with you. Their account number is ** (Real account number hidden) or at least the account number begins with that. We need you to configure the account according to the specifications documented here: CQG Trading Platform Service: CQG Account Requirements After that we need you to send their CQG username and password to that user. And then let us know when that is done so we can help the user get connected. Otherwise, we cannot help them and your customer is going to get very frustrated. If we can teach you how to connect a user to CQG, and it is simply explained here: CQG Trading Platform Service: Setup Instructions That would be the best thing. So really if you just read those instructions you will know what to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-02 00:03:09