Support Board

Date/Time: Wed, 01 May 2024 06:10:50 +0000

Post From: Alert Popup window not visible

[2018-08-01 15:30:31] Link To Thread - Link To Post [Go To First Post]
User13668 - Posts: 291
Sorry, I should have said that I had already tried that. Performing Windows >> Reset Windows just brings up the Message Log with no additional entry in the log. I have tried just opening SC (not opening a Chartbook or Chart) and creating a Time based alert - again the sound of the alert occurs as does an entry in the Alert Log, but the Popup alert text window does not appear. I then created an new Time Alert and selected for it to Popup an alert text as well as Popup the Alert Log. in this case the Alert Log opened up at the designated time but still the Popup Alert text window did not. As I said in the first message, I copied over the 8 files you specify from another SC installation on another machine - is it possible one of these files is corrupted preventing the Alert Popups from working? Eg the screen resolution of the other machine could be different and therefore where I positioned the Alert Popups to appear on that screen may not be compatible with the new screen resolution - just a thought.