Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 06:48:19 +0000



Post From: Connect cannot be established

[2018-07-31 19:28:30]
Sierra Chart Engineering - Posts: 104368
The connection is succeeding but we see this:

CQG FIX Trading | Not connecting to market data server because 'Connect To Market Data Server' is false. | 2018-07-31 11:21:50

It looks like you were previously using the Sierra Chart Exchange Data Feed but not currently. For now enable Global Settings >> Data/Trade Service Settings >> Service Setting >>Connect To Market Data Server and then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-31 19:29:14