Support Board

Date/Time: Mon, 20 May 2024 01:27:23 +0000

Post From: Change in Credit Card

[2018-07-26 18:10:51] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Hello, We do not provide support for your particular question or request for users who have accounts provided by a Sierra Chart reseller or affiliate. You will need to contact the reseller or affiliate for help with this particular question or request. This would be Green Chart in your case. If you want to rely upon Sierra Chart support, we require that you have your own separate Sierra Chart account, which you may already have. If you want to use Sierra Chart, you will need to pay for usage time on that account. If you do not already have your own direct Sierra Chart account, simply follow through the step by step instructions here: Direct Sierra Chart Account To log into Sierra Chart with your own account if you are not using that one already, then follow these instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-26 18:11:30