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Date/Time: Thu, 15 May 2025 05:54:30 +0000



Post From: new account activation charts not updating

[2018-07-17 18:16:05]
Sierra Chart Engineering - Posts: 104368
Based upon the symbols you are using, which are Transact symbols, you need to keep Sierra Chart connected to Transact always instead of SC Data-All Services. Therefore, follow these instructions:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices

But that does not really explain why the charts are blank though. However, first step is to connect Sierra Chart to Transact and keep that connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-17 18:18:14