Login Page - Create Account

Support Board


Date/Time: Thu, 15 May 2025 05:56:37 +0000



Post From: new account activation charts not updating

[2018-07-17 14:12:30]
Sierra Chart Engineering - Posts: 104368
Global Settings >> Data/Trade Service Settings >> Service needs to be set to SC Data - All Services.

Follow the instructions here to connect once to your Infinity account to authorize the real-time CME data:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-17 14:12:47