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Date/Time: Sat, 04 May 2024 23:07:25 +0000



Post From: I'm not receiving data in real time, what's wrong?

[2018-07-16 14:18:02]
Sierra Chart Engineering - Posts: 104368
You need to pay for and reactivate the Sierra Chart Exchange Data Feed here:

https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

Probably was canceled due to an insufficient account balance. So you first need to add credit.

The exchanges are already active on your account so you do not need to reactivate those.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-07-16 14:23:24