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Direct MessagesDate/Time: Mon, 06 May 2024 00:43:36 +0000
Post From: New changes to arrow text crashing sierra chart
| [2018-07-01 10:15:59] |
| User37537 - Posts: 78 |
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Summary: I found the issue, it was chartbook related, and I was able to modify my chartbook to resolve the issue. I'm attaching a chartbook that should help you reproduce it in case you want to fix the actual bug. Details: ok guys. I tried upgrading again, and also various backup config files going all the way back to january. still crashes when trying to use any arrow tool. However, it seems chartbook related, as the arrow tool works if I start sierra chart fresh with no chartbooks open, open a single chart window, and use the arrow tool. no problems. I spent about an hour troubleshooting my chartbook, getting it down to a bare minimum where the problem still persisted. I was able to narrow it down to a chart window that was marked as [hidden] (not sure what that means or how it got [hidden]?). This chart did not have a window anywhere but was listed in the "CW" menu bar of chart windows. As long as this chart existed in the chartbook and was "[hidden]", selecting the arrow tool anywhere would crash. This chart did not have a window (attached or detached) but when I clicked on its name from the "CW" menu bar, it showed up as an attached window in the main sierrachart window. As soon as I "unhid" the chart this way, the arrow tool worked again. I then went back to my original chartbook, found this chart window and showed it, and that fixed the arrow problem. I have attached a minimal workbook that should allow you to replicate the issue. Hope this helps. |
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