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Date/Time: Fri, 03 May 2024 20:56:14 +0000



Post From: SC installer freezing and can't update

[2018-06-28 13:39:03]
Sierra Chart Engineering - Posts: 104368
If the installer is actually freezing and inoperable at some point, this would be the result of the Windows operating system itself not returning from a function call.

The first thing we recommend you do is restart the computer, and temporarily disable any security software you are running and try updating again. If there still is a problem provide the installer log by following these instructions here:
Software Download: Providing Installer Log to Support
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing