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Date/Time: Mon, 06 May 2024 05:00:10 +0000



Post From: Open Order not Matching Stops, Targets and Chart

[2018-06-12 06:32:46]
User513662 - Posts: 90
Hi,

I initiated a limit order position for 8 contracts long. The trade report says I got filled for 8 contracts.

The chart dom was showing I was 4 contracts long, with a 6 point stop, and 2 targets with 2 & 4 contracts. The chart trade line was saying I was 6 contracts long, which at least matched the stops and targets. However both were incorrect as I was actually 8 contracts long.

I moved my stop to break even which was triggered. It got me out for 6 with some positive slip, but then the trade report and the chart shows another position opened and closed for 2 contracts at break even.

I don’t understand what has happened, and what risk there may have been. I am using CTS with server side order management features disabled. This is also with Top Step Trader in the combine.

I have looked at the trade report and what I can see is there are multiple messages stating “modifying of order is being delayed”.

I would like to know what happened here, and is this common to have the chart dom not representing the actual position quantities? In real time I did not notice, only afterwards.

Please see attached screen shot and trade activity.

Thank you.
imageScreen Shot.png / V - Attached On 2018-06-12 06:29:19 UTC - Size: 333 KB - 356 views
imageScreen Shot 2.png / V - Attached On 2018-06-12 06:29:28 UTC - Size: 310.45 KB - 254 views
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