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Date/Time: Fri, 29 Mar 2024 15:12:07 +0000



Post From: Our Experience with E-Signal

[2013-10-18 18:59:26]
Sierra Chart Engineering - Posts: 104368
For the historical record our last communication to E-Signal was 2013-10-9 and they have yet to respond to us. Probably will never hear from them ever again.

E-Signal was a waste of time and we recommend avoiding them.

Update: The date is now 2013-11-1. Still no response from E-Signal. They are not an honest trustworthy business. And they should never be relied on by anyone.

So our initial view of E-Signal that we have had over the years, turned out to be correct. It is a service we should never have supported.

It really is also quite absurd, that a company like E-Signal, which provides market data, is incapable to provide a basic data feed subscription to our customers interested in using E-Signal. They still have failed to do so for nearly a year and have given numerous sham excuses. The simple fact is they do not want to do business with us.

It took us only about two months to develop our own service to deliver real-time and historical futures data to our customers. Yet E-Signal cannot even provide a market data feed to our customers, which they do every day to their other users.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-01 16:15:39