Support Board

Date/Time: Mon, 29 Apr 2024 10:27:06 +0000

Post From: Unable to Connect to Data Again

[2018-06-08 18:51:27] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message: CQG WebAPI \| Market data logon unsuccessful. Server message: Unknown client application. \| 2018-06-08 07:43:50 * Refer to item 2 in this section here about this: CQG Trading Platform Service: Common Error Messages Your clearing firm really should be able to help you with these issues. We do not have any direct control over these. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-08 18:51:41