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Date/Time: Mon, 06 May 2024 22:05:41 +0000



Post From: Charts lock up

[2018-06-07 22:29:52]
Sierra Chart Engineering - Posts: 104368
We will call you and help you with this. Not sure where you got the $75 an hour from. There is no support service we offer at that rate. That is a hypothetical rate for programming, but that is not a service we ever offer.

We do have $0.75 a minute which is charged for certain types of support but we would not charge that in this particular case.

Could you please enter your telephone number here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

And let us know when that is done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing