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Date/Time: Sun, 28 Apr 2024 18:03:18 +0000



Post From: Bitmex updating problem

[2018-05-31 05:17:02]
User787215 - Posts: 14
Hello Sierra team,

I have some trouble keeping updated Bitmex contracts, it is working for some time and then it stop and even when i reload the intraday data the update isn't done properly, it is not the first time the problem happens

Reading Internal Order ID file. | 2018-05-31 05:09:21
Reading Trade Orders file. | 2018-05-31 05:09:22
Reading Trade Positions file. | 2018-05-31 05:09:22
Listening on UDP port 22904. | 2018-05-31 05:09:22
Software version: 1716 32-bit | 2018-05-31 05:09:22
Usage end date: 2018-06-25 | 2018-05-31 05:09:22
Enabled for: Advanced Features. | 2018-05-31 05:09:22
Enabled for: Advanced Features 2. | 2018-05-31 05:09:22
Enabled for: Sierra Chart Historical Data Service. | 2018-05-31 05:09:22
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-05-31 05:09:22
Current selected Data/Trading service: SC Data - All Services | 2018-05-31 05:09:22
Chart Update Interval: 500 | 2018-05-31 05:09:22
Time Zone: +00:00:00 (UTC+00) | 2018-05-31 05:09:22
2018-05-31 07:09:21 Local computer time | 2018-05-31 05:09:22
2018-05-31 05:09:21 Local computer time in UTC | 2018-05-31 05:09:22
2018-05-31 05:09:21 Local computer time in SC Time Zone | 2018-05-31 05:09:22
2018-05-31 05:09:21 Server time in UTC | 2018-05-31 05:09:22
Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-05-31 05:09:22
Program path: C:\SierraChart\ | 2018-05-31 05:09:22
Data Files path: C:\SierraChart\Data\ | 2018-05-31 05:09:22
OS Version Number: 10.0 | 2018-05-31 05:09:22
Locale Setting: C | 2018-05-31 05:09:22

Created the DTC Protocol server. | 2018-05-31 05:09:22
DTC Protocol Server listening on port 11099. | 2018-05-31 05:09:22
Created the DTC Protocol historical data server. | 2018-05-31 05:09:22
HD Server Manager | Listening on port 11098 | 2018-05-31 05:09:22
Checking for new symbol settings for service code scdataallservices | 2018-05-31 05:09:22
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-05-31 05:09:22
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-05-31 05:09:22
Received 5 login tokens. | 2018-05-31 05:09:22
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-05-31 05:09:24
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-05-31 05:09:24
Symbol settings are up-to-date for scdataallservices | 2018-05-31 05:09:26
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-05-31 05:09:27
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-05-31 05:09:27
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-05-31 05:09:27
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-31 05:09:27
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-05-31 05:09:27
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-05-31 05:09:29
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-05-31 05:09:29
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-05-31 05:09:29
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-31 05:09:29
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-05-31 05:09:29
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-05-31 05:09:31
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-05-31 05:09:31
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-05-31 05:09:31
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-31 05:09:31
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-05-31 05:09:31

SC Data - All Services | Connected to data server. | 2018-05-31 05:09:32
SC DTC Data with Market Depth | Connecting to the data feed for symbols query. | 2018-05-31 05:09:39
SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2018-05-31 05:09:39
DTC Client socket (6) | Creating socket. | 2018-05-31 05:09:39
DTC Client socket (6) | Connecting to IP: 192.81.56.146. | 2018-05-31 05:09:39
SC DTC Data with Market Depth | Connected to server. | 2018-05-31 05:09:39
SC DTC Data with Market Depth | Starting socket receive thread. | 2018-05-31 05:09:39
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2018-05-31 05:09:39
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Sending logon request message. | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Received logon response. | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Successfully connected. | 2018-05-31 05:09:40
SC DTC Data with Market Depth | Trading is not supported. | 2018-05-31 05:09:40
.XBT-BMEX 1 Min #1 | Reloading chart. | 2018-05-31 05:10:03
SC DTC Data with Market Depth | Starting real-time market data updates for: .XBT-BMEX. ID: 1 | 2018-05-31 05:10:04
SC DTC Data with Market Depth | Requesting security definition data for: .XBT-BMEX. ID: 1 | 2018-05-31 05:10:04
Intraday data recording state for symbol .XBT-BMEX is set to download 'Pending'. | 2018-05-31 05:10:04
Delaying start of download for .XBT-BMEX | 2018-05-31 05:10:04
SC DTC Data with Market Depth | Received security definition for symbol .XBT-BMEX | 2018-05-31 05:10:04
Delaying start of download for .XBT-BMEX | 2018-05-31 05:10:05
HD Request # 2 | Downloading Intraday chart data for .XBT-BMEX to the file .XBT-BMEX.scid. Service: bitmex | 2018-05-31 05:10:09
HD Request # 2 | Download start date-time: 2017-12-27 22:03:00.000 | 2018-05-31 05:10:09
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2018-05-31 05:10:09
Socket (7) | Creating socket. | 2018-05-31 05:10:09
Socket (7) | Connecting to IP: 192.81.56.146. | 2018-05-31 05:10:09
HD Request # 2 | Setting DTC encoding to Binary VLS | 2018-05-31 05:10:09
HD Request # 2 | Sending historical data logon request message. | 2018-05-31 05:10:09
HD Request # 2 | Requesting Intraday data. Start date-time: 2017-12-27 22:03:00. Record interval: 0. Symbol: .XBT-BMEX | 2018-05-31 05:10:09
HD Request # 2 | Decompressing data. | 2018-05-31 05:10:09
HD Request # 2 | Receiving Intraday data for .XBT-BMEX starting at 2017-12-27 22:03:00 | 2018-05-31 05:10:10
HD Request # 2 | Timestamp of first Intraday data file record written: 2017-12-27 22:04:00 | 2018-05-31 05:10:10
Socket (7) | Initiating close of socket by core. | 2018-05-31 05:10:15
Socket (7) | Shutdown started. Waiting for graceful close. | 2018-05-31 05:10:15
Historical data download thread signaled to stop. | 2018-05-31 05:10:15
HD Request # 2 | Received 221705 records from 2017-12-27 22:03:00 to 2018-05-30 22:34:00 (154.0 days) and wrote 221704 records for .XBT-BMEX | 2018-05-31 05:10:15
HD Request # 2 | Completion time: 7s | 2018-05-31 05:10:15
HD Request # 2 | Intraday data download complete for .XBT-BMEX. Unique request ID: 1 | 2018-05-31 05:10:15
Removed historical data download ID 1 | 2018-05-31 05:10:15
Real-time Intraday chart data file updates started for .XBT-BMEX | 2018-05-31 05:10:15
Intraday chart data file opened for .XBT-BMEX | 2018-05-31 05:10:15

Socket (7) | Socket gracefully closed by remote side. | 2018-05-31 05:10:15
Socket (7) | Closed. | 2018-05-31 05:10:15
XBTUSD-BMEX 1 Min #2 | Reloading chart. | 2018-05-31 05:10:30
SC DTC Data with Market Depth | Starting real-time market data updates for: XBTUSD-BMEX. ID: 2 | 2018-05-31 05:10:31
SC DTC Data with Market Depth | Requesting security definition data for: XBTUSD-BMEX. ID: 2 | 2018-05-31 05:10:31
Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. | 2018-05-31 05:10:31
Delaying start of download for XBTUSD-BMEX | 2018-05-31 05:10:31
SC DTC Data with Market Depth | Received security definition for symbol XBTUSD-BMEX | 2018-05-31 05:10:31
Delaying start of download for XBTUSD-BMEX | 2018-05-31 05:10:32
HD Request # 3 | Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex | 2018-05-31 05:10:36
HD Request # 3 | Download start date-time: 2018-05-31 02:42:10.000 | 2018-05-31 05:10:36
HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2018-05-31 05:10:36
Socket (9) | Creating socket. | 2018-05-31 05:10:36
Socket (9) | Connecting to IP: 65.182.172.42. | 2018-05-31 05:10:36
HD Request # 3 | Setting DTC encoding to Binary VLS | 2018-05-31 05:10:36
HD Request # 3 | Sending historical data logon request message. | 2018-05-31 05:10:36
HD Request # 3 | Requesting Intraday data. Start date-time: 2018-05-31 02:42:10. Record interval: 0. Symbol: XBTUSD-BMEX | 2018-05-31 05:10:36
HD Request # 3 | Decompressing data. | 2018-05-31 05:10:36
HD Request # 3 | Receiving Intraday data for XBTUSD-BMEX starting at 2018-05-31 02:42:10 | 2018-05-31 05:10:37
HD Request # 3 | Timestamp of first Intraday data file record written: 2018-05-31 02:42:11 | 2018-05-31 05:10:37
Socket (9) | Initiating close of socket by core. | 2018-05-31 05:10:37
Socket (9) | Shutdown started. Waiting for graceful close. | 2018-05-31 05:10:37
Historical data download thread signaled to stop. | 2018-05-31 05:10:37
HD Request # 3 | Received 36083 records from 2018-05-31 02:42:10 to 2018-05-31 05:10:32 (2.5 hours) and wrote 36082 records for XBTUSD-BMEX | 2018-05-31 05:10:37
HD Request # 3 | Completion time: 2s | 2018-05-31 05:10:37
HD Request # 3 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 2 | 2018-05-31 05:10:37
Removed historical data download ID 2 | 2018-05-31 05:10:37
Real-time Intraday chart data file updates started for XBTUSD-BMEX | 2018-05-31 05:10:37
Intraday chart data file opened for XBTUSD-BMEX | 2018-05-31 05:10:37

Socket (9) | Socket gracefully closed by remote side. | 2018-05-31 05:10:37
Socket (9) | Closed. | 2018-05-31 05:10:37


Thank you in advance for your response and help !