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Date/Time: Mon, 06 May 2024 18:25:30 +0000



Post From: Having some market order errors

[2013-10-16 23:56:48]
Sierra Chart Engineering - Posts: 104368
What will help more is to provide the Trade Activity Log lines for the particular order that was sent to flatten the position. Here are the instructions:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

We can only comment on what has happened. Once the orders are sent from Sierra Chart, we have no control after that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing