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Post From: IB - Symbol is unknown

[2018-05-25 18:33:52] Link To Thread - Link To Post [Go To First Post]
chisel - Posts: 23
For the intraday INDU-IND-NYSE chart, I get this message: Symbol is unknown....No security definition has been found for the request. In the Global Symbol Settings, INDU-IND-NYSE is in the list. I have upgraded to SC ver. 1750 but also had the same problem in 1520 or whatever previous version I was using. Has the symbol changed? In TWS, the symbol INDU is updating in real-time. Using File/Find Symbol or delete/download data on the chart makes no difference. I want to Global Symbol settings and clicked "update from server." I also did a full reset of the symbols. When that didn't help, I replaced the new GlobalSymbolSettings.xml file with the old one. Thank you for any assistance. I believe this is the relevant log info: Software version: 1750 32-bit \| 2018-05-25 13:14:15 Usage end date: 2019-05-18 \| 2018-05-25 13:14:15 Enabled for: Advanced Features. \| 2018-05-25 13:14:15 Enabled for: Sierra Chart Historical Data Service. \| 2018-05-25 13:14:15 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-05-25 13:14:15 Current selected Data/Trading service: Interactive Brokers \| 2018-05-25 13:14:15 Chart Update Interval: 100 \| 2018-05-25 13:14:15 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-05-25 13:14:15 2018-05-25 13:14:15 Local computer time \| 2018-05-25 13:14:15 2018-05-25 18:14:15 Local computer time in UTC \| 2018-05-25 13:14:15 2018-05-25 13:14:15 Local computer time in SC Time Zone \| 2018-05-25 13:14:15 2018-05-25 17:49:10 Server time in UTC \| 2018-05-25 13:14:15 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-05-25 13:14:15 Program path: C:\SierraChartIB\ \| 2018-05-25 13:14:15 Data Files path: C:\SierraChartIB\Data\ \| 2018-05-25 13:14:15 OS Version Number: 6.1 \| 2018-05-25 13:14:15 Locale Setting: C \| 2018-05-25 13:14:15 Interactive Brokers \| Using primary service for historical data for INDU-IND-NYSE \| 2018-05-25 13:14:21 Intraday data recording state for symbol INDU-IND-NYSE is set to download 'Pending'. \| 2018-05-25 13:14:21 HD Request # 59 \| Downloading Intraday chart data for INDU-IND-NYSE to the file INDU-IND-NYSE.scid. Service: interactive_brokers.trading \| 2018-05-25 13:14:21 HD Request # 59 \| Download start date-time: 2018-04-26 13:59:59.000 \| 2018-05-25 13:14:21 HD Request # 59 \| Disabling Intraday chart updating for symbol during historical data download. \| 2018-05-25 13:14:21 HD Request # 59 \| Requesting a total of 21 days and 0 seconds. \| 2018-05-25 13:14:21 HD Request # 59 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. \| 2018-05-25 13:14:21 HD Request # 59 \| Requesting 1 Day of data at 30 secs with ending date-time at 2018-05-05 14:24:20 for INDU-IND-NYSE. PriceType: TRADES \| 2018-05-25 13:14:21 HD Request # 59 \| Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 200038. \| 2018-05-25 13:14:21 HD Request # 59 \| Error downloading historical Intraday data for INDU-IND-NYSE. The symbol is unknown to the server. \| 2018-05-25 13:14:21 HD Request # 59 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for INDU-IND-NYSE \| 2018-05-25 13:14:21 HD Request # 59 \| Completion time: 1s \| 2018-05-25 13:14:21 HD Request # 59 \| Intraday data download complete for INDU-IND-NYSE. Unique request ID: 58 \| 2018-05-25 13:14:21 Removed historical data download ID 58 \| 2018-05-25 13:14:21 Real-time Intraday chart data file updates started for INDU-IND-NYSE \| 2018-05-25 13:14:21 Opened cached Intraday file: C:\SierraChartIB\Data\INDU-IND-NYSE.scid \| 2018-05-25 13:14:21 Intraday chart data file opened for INDU-IND-NYSE \| 2018-05-25 13:14:21 HD Request # 59 \| Enabling Intraday chart updating for symbol. \| 2018-05-25 13:14:21 Message from IB: No historical data query found for ticker id:200038. IB Error Code: 366. Request ID: 200038. \| 2018-05-25 13:14:21