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Date/Time: Sat, 27 Apr 2024 21:34:22 +0000



Post From: Cannot connect to rithmic

[2018-05-25 17:41:46]
Sierra Chart Engineering - Posts: 104368
This issue is not related to a particular Sierra Chart version, it is clearly a connectivity issue:

Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2018-05-25 08:43:44
Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2018-05-25 08:44:05

Updating was only coincidental as having apparently solved it. That was not the solution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing